Single Help Line for Email: email@example.com
(All mail related issues except MS-Exchange Mail Server) : Mr. Soumitri Mishra, firstname.lastname@example.org, 6050
(Mail restore from backup and quota) : Mr. Ashish Verma, email@example.com, 7446
(MS-Exchange Mail Server) : Mr. Gopesh Tiwari, firstname.lastname@example.org, 7603, 8352
"Mozilla Thunderbird" , "Outlook" etc. are superior mail client options.CC may help you to setup on your desktop.
webmail client is a substitute for those who don't have LAPTOP/DESKTOP at office/home or are out of campus.