Privacy Policy

IIT Kanpur Webmail App

Last Updated: February 05, 2026

App Version: 1.4.7

Developer: Computer Centre, IIT Kanpur

1. Introduction

This Privacy policy explains how the IIT Kanpur Webmail App collects, uses, and protects your information. The app provides secure access to IITK webmail accounts.

2. What We Store

The app stores the following information on your device:

Account Information

App Settings

3. App Permissions

The app needs these permissions to work properly:

Permission Why It's Needed
INTERNET To connect to IITK email servers
NOTIFICATIONS To show new email alerts
BACKGROUND ACCESS To check for emails in the background
WAKE LOCK To keep device awake during email checks

4. Security Features

We use multiple layers of security:

5. How Your Data is Used

No Data Sharing: We don't share, sell, or send your data to anyone. The only external communication is with IITK's official mail servers.

6. Your Control

You have full control over your data:

7. Email Notifications

The app checks for new emails in the background:

8. Webmail Connection

The app connects directly to IITK webmail:

9. Data Deletion Policy

We are committed to full transparency about how your data is stored and deleted.

Where Your Data Lives

All data collected by this app — including your credentials, settings, and preferences — is stored exclusively on your device using AES-256 encryption. We do not upload, sync, or retain any of this data on our servers. The only interaction with IITK servers is to validate your login credentials at the time of sign-in; no data is persisted server-side.

How to Delete Your Data

You are in complete control of your data. You can delete it at any time using any of the following methods:

No Server-Side Data: Since we do not store any of your personal data on our servers, there is nothing for us to delete on your behalf. All deletions are performed locally on your device and take effect immediately.

What Gets Deleted

Data Type Deletion Method Takes Effect
Account credentials (username & encrypted password) Remove account / Clear all data / Uninstall Immediately
Security PIN Disable PIN in Settings / Clear all data / Uninstall Immediately
Theme & language preferences Clear all data / Uninstall Immediately
Notification settings Clear all data / Uninstall Immediately
Session & web cache Automatically cleared between sessions / Uninstall On session end

10. Policy Updates

We may update this policy. We'll notify you by:

11. Contact Information

Mail Help Team

Computer Centre, IIT Kanpur

Email: mailhelp[at]iitk[dot]ac[dot]in

Phone: +91 512 259 7008

Useful links: